A2S WARRANTY STATEMENT
The A2S warranty protects A2S products against defects for a period of 5 years.
Cover Summary
- The A2S warranty covers component or manufacturing defects
- Full technical support is provided, including field assistance
- The repair will be undertaken at A2S headquarters or at other partners, if applicable.
- Replacement parts or products may be new or refurbished and will meet or exceed the specifications of the original parts or products.
- The repair or replacement of a defective product during the warranty period remains at the discretion of A2S.
- Proof of purchase may be required
Exclusions
The products detailed below are not included in A2S's standard 5 year warranty, but are still covered for an alternative period under the same terms and conditions;
- Power supplies are covered by a 3-year warranty.
- The BKF and BKG air conditioning unit product ranges are covered by a 3-year warranty.
The defects detailed below are not covered under the A2S warranty;
- Under normal use conditions
- Misuse
- Damage due to improper handling
- Damage during transport
- Operation or storage outside environmental specifications
- Operation outside the permitted voltage/frequency range
- Batteries
- Lightning strikes and transient voltages
If you have any questions regarding the warranty of an A2S product or if you require technical assistance, please contact A2S on +33 (0) 4 65 26 11 80.
Limitation of Liability
Except for the commitments described above, A2S will not be liable for any direct or indirect, special, incidental, consequential or other damages.
This is a limited warranty that excludes, among other things, installation, access to the products (scaffolding, elevators, etc.) and special, incidental and consequential damages (such as loss of income/benefits, property damage or other extended costs not previously mentioned), and is further defined by the limitations and conditions reflected in A2S's general conditions of sale.