HOW TO RETURN YOUR PRODUCTS
Is your device broken or needs to be calibrated? Do you need to return one or more devices to our workshops? For efficient management of your request, please follow the following steps to prepare and send your package to our workshops.
STEP 1: COMPLETE THE MATERIAL SHIPPING SHEET
SHIPPING SHEET
This document will accompany your package upon its arrival in our workshops, in order to ensure efficient handling of your equipment. All you need to do is download the material shipping form and fill it out completely.
STEP 2: PACKAGE TO SUPPORT THE APPLIANCE
- Pack the device in its original packaging (or equivalent packaging)
- Securely support the device
- Do not attach the accessories or the charger(s) (UNLESS if a fault is noted on the power supply or accessory)
STEP 3: ATTACH THE RECEIPT SHEET AS WELL AS THE QUOTE
- Attach the duly completed shipping sheet
- Attach the quote made by our team
STEP 4: PASTE THE ADDRESS VISIBLY
Paste the destination address visibly, to facilitate the transport of your package to our workshop.
A2S Advanced Safety Solutions
75 AVENUE MARCELIN BERTHELOT
ANTHELIOS BATIMENT E
13290 AIX EN PROVENCE
04-65-26-11-80